Confidential Counseling Program

A highly trained team of Licensed Professional Counselors and Work/Life Specialists offers confidential 24/7, short-term assistance and resource support for a full range of personal, family and work/life problems. Members or employees have a busy and full life, which is why there are customized plans offered to fit the needs of employees and their busy schedules.  In-person counseling appointments and telephonic and video counseling services are available as well.  

Counselors resolve over 80% of cases — successfully avoiding the use of costly mental health or drug and alcohol benefits.

Services Include: 

Counseling appointments include video, telephonic, and in-person counseling services

Plans customized to fit your needs

Licensed Professional Counselors address stress, depression, family issues, substance abuse and more

Referrals for long-term counseling or specialized care

Work/Life Services:

Work/Life Specialists help locate childcare, legal and financial experts

24-hour member login access to the HealthAdvocate.com website to facilitate:

  • Online searches for child and eldercare services
  • Archived webinars
  • Access to budgeting, home buying, loan and mortgage calculators

Personal Concierge Service

Support for Supervisors and HR:

Unlimited phone consultation and organizational services to help managers address:

Sensitive employee issues and conflict resolution

Disruptive event planning

Disability management

Multi-level Communications:

24-hour toll-free hotlines

Promotional and monthly digital employee communications

Personal Concierge Service

Ready to get started with Confidential Counseling + 3 other benefits?

Ready to get started with Confidential Counseling + 3 other benefits?